Leadnet LLC – Terms of Service

Effective Date: August 18, 2025

Company: Leadnet LLC

Email: [email protected] | +1 (734) 776-0215 | www.leadnet.ai

1. Scope of Services

Leadnet LLC provides lead reactivation, appointment booking, and campaign automation services (“Services”). This includes:

• Intake & data preparation.

• Campaign setup (SMS, email, CRM integration).

• Appointment routing and tracking via dashboards.

• End-of-month performance review.

2. KPIs & Deliverables

• KPIs will be agreed at kickoff (e.g., booked calls, estimated policy closures).

• Tracked metrics: Leads Contacted → Replies → Booked Calls → Closed Opportunities.

• While we apply proven best practices, we do not guarantee specific revenue, close rates, or commissions.

3. Client Responsibilities

Clients must:

• Provide accurate lead lists, CRM access, and appointment calendar credentials.

• Ensure leads were lawfully acquired and comply with consent/opt-in requirements.

• Remain solely responsible for sales, underwriting, and policy issuance.

4. Communication & Reporting

• Clients receive access to a branded dashboard.

• Hot lead alerts are routed in real-time via SMS, email, or Slack (as agreed).

• End-of-month review calls summarize ROI and campaign performance.

5. Fees & Payment Terms

• Fees are agreed upon prior to kickoff and payable per invoice schedule.

• Services are non-refundable once delivered, as resources are allocated upfront.

6. Compliance & Limitations

• Leadnet LLC complies with relevant laws (TCPA, CAN-SPAM, GDPR where applicable).

• Clients are responsible for compliance with their industry regulations (insurance licensing, data privacy, etc.).

• Leadnet LLC does not sell, underwrite, or issue policies.

7. Limitation of Liability

• Leadnet LLC is not liable for indirect, incidental, or consequential damages.

• Maximum liability is limited to fees paid by the client in the last 30 days.

8. Term & Termination

• Either party may terminate with 14 days’ written notice.

• All outstanding invoices remain payable.